Privacy and Policy

In order to better protect your personal information, please read carefully and fully understand this policy before using PairUp. Once you use or continue to use PairUp, you agree that we process your relevant information in accordance with this policy. Once you agree to provide your personal information, we will process your personal information in accordance with the purposes and methods described in this agreement. The purpose of our use of your personal information is for PairUp related functions. You have the right to refuse to provide us with personal information, but refusing to collect and use this information may affect your use of relevant functions.

 

How to manage your personal information

PairUp attaches great importance to your concerns about personal information and makes every effort to protect your rights to access, correct, delete and withdraw consent to your personal information so that you have the full ability to protect your privacy and security. Your rights include:

1. Access and correct your personal information

You have the right to access and correct your personal information, subject to exceptions provided by laws and regulations.

2. Delete your personal information

Information that you can directly clear or delete on our service page;

3. Change the scope of your authorization or consent or withdraw your authorization

You can change the scope of your authorization for us to continue collecting personal information or withdraw your authorization by deleting information, turning off device functions, and setting privacy settings in the PairUp software. You can also withdraw all authorization for us to continue collecting your personal information by canceling your account. Please understand that each business function requires some basic personal information to be completed. When you withdraw your consent or authorization, we cannot continue to provide you with the services corresponding to the withdrawal of consent or authorization, and we will no longer process your corresponding personal information. However, your decision to withdraw your consent or authorization will not affect the previous processing of personal information based on your authorization.

4. Respond to your requests

In principle, we do not charge fees for your reasonable requests, but for repeated requests that exceed reasonable limits, we will charge a certain cost depending on the circumstances. We may reject requests that are unreasonably repetitive, require excessive technical means, pose risks to the legitimate rights and interests of others, or are extremely unrealistic.

In the following circumstances, we will not be able to respond to your request in accordance with legal and regulatory requirements:

(1) Related to national security and national defense security;

(2) Relevant to public safety, public health, and major public interests;

(3) Relevant to criminal investigation, prosecution, trial and execution of judgments;

(4) There is sufficient evidence that you have subjective malice or abused your rights;

(5) Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;

(6) Involving trade secrets.

 

How to protect minors information

1.PairUp attaches great importance to the protection of minors personal information. If you are a minor under the age of 18, you should obtain the written consent of your parent or legal guardian before using our services. PairUp protects the personal information of minors in accordance with relevant national laws and regulations.

2. For situations where we collect personal information from minors with the consent of parents or legal guardians, we will only use or publicly disclose this information when permitted by law, with explicit consent from parents or guardians, or when necessary to protect minors.

3. If we find that we have collected personal information from minors without prior consent of verifiable parents or legal guardians, we will try to delete the relevant data as soon as possible.

 

How to protect your personal information

We attach great importance to the security of personal information and take all reasonable and feasible measures to protect your personal information:

1. Data security technical measures

We will adopt security protection measures that comply with industry standards, including establishing reasonable system specifications and security technologies to prevent your personal information from unauthorized access, public disclosure, use, modification, and avoid data damage or loss. PairUp's network services adopt encryption technologies such as Transport Layer Security Protocol and provide browsing services through https and other methods to ensure the security of user data during transmission. PairUp uses encryption technology to encrypt and save users' personal information, and isolates it through isolation technology. When using personal information, such as personal information display and personal information correlation calculation, we will use a variety of data desensitization technologies including content replacement, SHA256 and FPE to enhance the security of personal information in use.

2. We only allow PairUp employees and employees and partners of PairUp affiliates who need to know this information to access personal information, and have set up strict access control and monitoring mechanisms for this purpose. We also require all persons who may have access to your personal information to fulfill corresponding confidentiality obligations. Failure to fulfill these obligations may result in legal liability or suspension of the partnership with PairUp.

3. We will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected. We will only retain your personal information for the period necessary to fulfill the purposes stated in this Agreement, unless an extension of the retention period is required or permitted by law.

4. The Internet is not an absolutely secure environment, and it is impossible to determine whether the means of communication with other users such as email, instant messaging, and social software are fully encrypted. We recommend that you use complex passwords when using such tools and pay attention to protecting your personal information. information security.

5. The Internet environment is not 100% safe, and we will try our best to ensure or guarantee the security of any information you send us. After an unfortunate personal information security incident occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and the steps you can take to prevent and reduce risks on your own. Suggestions, remedies for you, etc. At the same time, we will promptly notify you of the relevant information through emails, push notifications, etc. When it is difficult to inform the personal information subjects one by one, we will issue announcements in a reasonable and effective manner. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.

 

How your personal information is collected and used

1. Situations in which you must authorize us to collect and use your personal information

(1) Obtain the functions required by PairUp

In order to allow you to quickly find the business you need and provide better services, we may collect the device information you use PairUp and personal frequently used device information when the application is started or running in the background in order to provide you with services. We will also use your above personal information in order to continuously improve and optimize the above functions.

(2) Your information collected and used by product business functions is itemized.

When you agree to this policy and start using PairUp, you need to provide network identity information and personal commonly used device information, including hardware model, software list, MAC address, operating system type, and software list unique device identification code.

(3) In order to ensure the safe operation of software and services, prevent your personal information from being illegally obtained, more accurately prevent fraud and protect account security.

(4) Your authorization and consent must be obtained separately

When we want to use information for other purposes not specified in this policy, we will ask for your consent in advance. When we want to use the information collected for a specific purpose for other purposes, we will ask for your consent in advance.

(5) Scenarios for collecting personal information

We will collect the following information that you actively provide when using PairUp, as well as collect through automated means the following information generated during your use of PairUp functions or acceptance of PairUp services. You can give us feedback through the contact information disclosed below and in the privacy policy. Personal information management, query, correction, download, deletion and other needs.

2. Situations in which your personal information can be collected and used without your authorization and consent

In accordance with relevant laws, regulations, regulatory requirements and national standards, we may collect and use some necessary personal information without your authorization and consent under the following circumstances:

(1) Relevant to our performance of obligations stipulated in laws and regulations;

(2) Directly related to national security and national defense security;

(3) Directly related to public safety, public health, and major public interests;

(4) Directly related to criminal investigation, prosecution, trial and judgment execution;

(5) To protect your or other individuals life, property and other major legitimate rights and interests but it is difficult to obtain your consent;

(6) The personal information involved is disclosed to the public by you yourself;

(7) Your personal information is collected from legally publicly disclosed information, such as from legal news reports, government information disclosure and other channels;

(8) Necessary to maintain the safe and stable operation of our services, such as discovering and handling service failures;

(9) Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

(10) Other situations stipulated by laws and regulations.

3. Situations in which you can choose whether to authorize us to collect and use your personal information

In order to improve the user experience and make PairUp more user-friendly, we may require you to provide us with access to your geographical location, camera, photo album, and microphone in your device to enable the collection and use of the information involved in these functions. . You can find application details through settings, click Permission View to find out the status of the above permissions, and you can decide to turn these permissions on or off at any time. Please note that when you turn on these permissions, you authorize us to collect and use this personal information to implement the above functions. When you turn off the permissions, you cancel these authorizations, and we will no longer continue to collect and use your personal information. information, and cannot provide you with the above-mentioned functions corresponding to these authorizations. Your decision to turn off permission will not affect the previous processing of personal information based on your authorization.

4. Rules for the use of your personal information

(1) We will use the personal information collected in accordance with the provisions of this Privacy Policy and to implement our service functions. When we want to use your personal information for other purposes not specified in this agreement, we will seek your authorization and consent in advance.

(2) After collecting your personal information, we will de-identify your personal information, and the de-identified information will not be able to identify the subject. Please note that in this case we have the right to use de-identified information. We can analyze the de-identified user database and make commercial use of it without disclosing your personal information.

(3) Please note that when you use our services, unless you delete it or refuse our collection through system settings, you will continue to authorize us to use it while you are using our services.

(4) We will collect statistics on the use of our services and may share these statistical information with the public or third parties to show the overall usage trends of our services. However, these statistical information do not contain any of your personally identifiable information.

(5) If we undergo a merger, acquisition or bankruptcy liquidation that may involve the transfer of personal information, we will require the new companies and organizations that hold your personal information to continue to be bound by this policy.

 

How to share, transfer and publicly disclose your personal information

1. Share

We will not share your personal information with any company, organization or individual, except in the following circumstances:

(1) Obtain your explicit authorization or consent in advance: After obtaining your explicit consent, we will share your personal information with other parties;

(2) Sharing under legal circumstances: sharing your personal information in accordance with applicable laws and regulations, legal procedures, litigation or arbitration, government mandatory orders, and regulatory requirements;

(3) Within the scope required or permitted by law, it is necessary to provide your personal information to a third party in order to protect your or the publics interests, property or safety from damage;

(4) It is necessary to share your personal information in order to protect national security, public safety, and the significant legitimate rights and interests of you and other individuals;

(5) Your personal information is disclosed by you or we can obtain it from other legal public channels.

2. Transfer

If a merger, acquisition or bankruptcy liquidation occurs, it may involve the transfer of personal information. In this case, we will require the new company or organization that holds your personal information to continue to be bound by this policy. If there are any changes to the collection and processing of personal information stipulated in this agreement, the company or organization will seek your authorization and consent again.

3. Public disclosure

We will not publicly disclose your personal information unless we obtain your explicit consent. In order to protect national security, public safety, and the major legitimate rights and interests of you and other individuals, we may disclose your personal information to the competent authorities or the public based on laws, legal procedures, litigation, or mandatory requirements of government authorities. However, we guarantee that when the above situation occurs, we will require the disclosure requesting party to issue corresponding valid legal documents and take security protection measures that comply with laws and industry standards for the disclosed information.

 

How to update this agreement

1. Our privacy policy may change. However, we will not reduce your rights under this privacy agreement without your explicit consent. When this agreement changes, we will display the changed policy to you in advance on the App through announcements, pop-up windows, or other appropriate means. Without your consent, we will not restrict your relevant rights in accordance with the policy.

2. Please note that we will collect, use, process and store your personal information in accordance with the updated policy only with your consent. You may choose not to agree and you will browse as a guest, but this may result in you being unable to fully use PairUp's services.

 

Contact us

We attach great importance to protecting the rights of users' personal information subjects. We have established a personal information protection person and a dedicated personal information feedback channel. If you have any complaints, suggestions or questions about our privacy policy or our handling of personal information, you can give us feedback by email to the "support@pairup.com".